Shipping & Returnes Policy
HOW LONG DOES IT TAKE TO RECEIVE MY PRODUCT?
Typically, it takes about 3-5 business days for your ordered items to be produced and sent out. Once shipped, will deliver continental US orders in 10-15 business days. The delivery time frame of other countries is about 10-15 business days according to the local epidemic situation and government policies. Other countries regular shipping time varies from 10 to 20 business days.
CAN I CHANGE THE SHIPPING ADDRESS OF MY ORDER?
After your order has been sent out, you may not change your shipping address.
HOW MUCH IS SHIPPING?
We provide Free Shipping
Please note that during the holidays our production time may vary.
Tips: As the impact of COVID-19, the delivery may be delayed according to the local epidemic situation and government policies.
Tips: As the impact of COVID-19, the delivery may be delayed according to the local epidemic situation and government policies.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
PLEASE NOTE:
- If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.
- At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
- Expedited shipping is not offered to P.O. Box shipping addresses.
- We do not offer overnight shipping.
If you have any questions, please feel free to contact us via email: